Khamel Mumford

Cloud Solutions Delivery
Customer Success

Currently...
CST

In the course of my progressive career with IBM, I specialized in designing, deploying, and optimizing cloud infrastructure to meet the evolving needs of enterprise clients while setting company-wide best practices. My expertise includes fixing inefficiencies through automation, cutting turnaround time, and reducing energy footprint through systems’ migrations to virtual ecosystems. In addition to my technical expertise, I’m experienced in guiding cross-functional teams to deliver robust client solutions that align with the company’s business goals. I excel in managing complex projects, ensuring compliance with cloud security standards, and offering data-driven insights to continuously enhance customer success. Some of my accomplishments include:

  • Increased productivity and reduced onboarding time by 40% while deploying and encrypting 1,000+ devices for a major customer account.
  • Cut energy consumption by 50% through the migration of legacy systems to a virtual ecosystem.
  • Enhanced cloud architecture by designing and deploying a resilient 4-site Cleversafe Object Storage solution to increase storage availability by 50% and achieve 99.999% uptime.
  • Certified as an IBM Professional Architect and Site Reliability Engineer (SRE), I am committed to leading innovation in cloud computing. With a proven track record in improving service delivery, reducing manual workloads, and supporting cross-platform systems (Salesforce and Jira), I bring a well-rounded approach to cloud-based solutions that drive long-term value.
Let’s connect to explore how cloud solutions can boost efficiency for your industry.

Collaboration efforts are key to implementation efforts

Including:

  • Championing customer satisfaction and managing expectations
  • Technical acumen to facilitate results-driven presentations
  • Synergy with Development and Support Teams

Tools used in performing my duties in Infrastructure Operations and Cloud Engineering include:

  1. IBM Cloud Platform Cloud Object Storage SME, Configuration Mgmt & Automated Application Deployments)
  2. Terraform (Whole-Environment Infrastructure Deployments)
  3. Object oriented programming (for all things)
  4. Bitbucket (Source Control Management)
  5. PagerDuty (alerting and On-Call Schedule Mgmt)
  6. JIRA (ticketing & issue tracking)
  7. AWS & Serverless Deployments (infrastructure platforms, hybrid/cloud)
  8. Red Hat & Satellite (OS Management)
On The Map
Chicago, IL